MoverOS Terms of Use
Effective date: July 31, 2026
These Terms of Use ("Terms") are a legal agreement between you and Moving Mastery LLC ("MoverOS," "we," "us," "our") governing your use of the MoverOS software at app.moveros.com, the MoverOS coaching program, the MoverOS community at community.moveros.com, and our sites and sales pages at moveros.com (together, the "Services"). By creating an account, purchasing, or using any of the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
1. Who may use the Services
You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of a company, you represent that you are authorized to bind that company to these Terms, and "you" includes that company.
2. The Services
MoverOS provides business-analytics software for moving-company owners, along with optional coaching and a members’ community. The software helps you see, benchmark, and act on your business numbers. We may add, change, or remove features over time. Coaching and community access depend on the plan or program you purchase.
3. Your account
You are responsible for your account credentials and for all activity under your account. Keep your password secure and notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that create risk or legal exposure for us or other users.
4. Connected accounts and your data
Some features let you connect third-party accounts (such as your CRM, Google Analytics, Google Ads, or Meta Ads) so MoverOS can read your data and calculate your numbers. You authorize us to access those accounts on a read-only basis as described at connection. You represent that you have the right to connect each account and share its data with us. How we handle your information is described in our Privacy Policy. You can disconnect any service at any time.
5. Fees, billing, and refunds
Paid Services are sold at the prices and billing terms shown at checkout. Unless stated otherwise, software subscriptions renew automatically each billing period until you cancel. You can cancel anytime; cancellation takes effect at the end of the current billing period, and we do not provide partial-period refunds except as required by law.
We stand behind our training: consistent with our satisfaction guarantee, if you are not happy with the quality of our coaching or training, you may request a refund within 30 days of your purchase. Taxes may apply. We may change prices on a going-forward basis with notice.
6. Acceptable use
You agree not to: use the Services unlawfully or to violate any third party’s rights; upload or transmit anything abusive, harassing, defamatory, obscene, or infringing; interfere with or disrupt the Services or attempt to gain unauthorized access; scrape, resell, or commercially exploit the Services or their content without our written permission; reverse engineer the software except where that restriction is prohibited by law; or connect accounts or data you are not authorized to share. We may remove content or suspend access for violations.
7. Community and user content
If you use the community, you are responsible for what you post. You keep ownership of your content, and you grant us a non-exclusive, worldwide, royalty-free license to host, display, and use it to operate and promote the Services and the community. Do not post confidential information you are not free to share, and do not post other members’ private business numbers outside the community. We may moderate, remove, or restrict content and members to keep the community safe and on-topic. The community runs on Circle and is also subject to Circle’s terms.
8. Confidentiality of other members’ information
MoverOS and its coaching and community expose you to other owners’ business information and to proprietary frameworks, benchmarks, and materials. You agree to keep confidential any non-public information about other members or their businesses, and not to record, copy, distribute, or commercially use our proprietary materials without our written permission.
9. Intellectual property
The Services and all software, content, benchmarks, frameworks, text, graphics, and logos are owned by Moving Mastery LLC or its licensors and are protected by law. We grant you a limited, personal, non-transferable, non-exclusive license to access and use the Services for your own business use while your account is in good standing. You may not modify, copy for distribution, publicly display, or commercially exploit any part of the Services without our written permission. "MoverOS" and related marks are our trademarks.
10. Third-party services
The Services integrate with and link to third parties (including Google, Meta, your CRM, Circle, and HighLevel). We do not control those services and are not responsible for them; your use of them is governed by their own terms and policies. Your connected accounts remain subject to the providers’ rules, and we access them only as you authorize.
11. No professional advice; results disclaimer
MoverOS provides software, education, and coaching, not legal, accounting, tax, or financial advice. Our benchmarks and recommendations are informational; you are responsible for your own business decisions. We cannot and do not guarantee any particular results, revenue, or profit. Any figures or examples are illustrative only and are not promises of performance. Your results depend on many factors within your own control, including your effort and your market.
12. Disclaimer of warranties
The Services are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or free of harmful components, or that any data or calculation will be accurate or complete.
13. Limitation of liability
To the fullest extent permitted by law, Moving Mastery LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from or related to the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Services in the twelve months before the claim, if any. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
14. Indemnification
You agree to indemnify and hold harmless Moving Mastery LLC and its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, your connected accounts, or your violation of these Terms or of any law or third-party right.
15. Termination
You may stop using the Services and cancel your account at any time. We may suspend or terminate your access if you violate these Terms, fail to pay, or create risk for us or other users. On termination, your right to use the Services ends; sections that by their nature should survive (including intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
16. Changes to the Services and these Terms
We may modify the Services or these Terms. If we make a material change to these Terms, we will update the effective date above and, where appropriate, notify you. Your continued use after a change takes effect means you accept the updated Terms.
17. Governing law and dispute resolution
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will be subject to mediation in the State of Arizona before any other proceeding. You and we agree to the exclusive jurisdiction of the state and federal courts located in Arizona for any matter not resolved in mediation.
18. Miscellaneous
These Terms and the Privacy Policy are the entire agreement between you and us regarding the Services and supersede prior agreements on that subject. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
19. Contact
Moving Mastery LLC
14747 N. Northsight Blvd. Suite 111-310
Scottsdale, AZ 85260
[email protected] · 1-800-709-8360
©2026 Moving Mastery. All Rights Reserved.